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Website or Program Questions

    Support requests must be submitted exclusively by website administrators. If you are not listed as an administrator, we regret to inform you that we cannot provide assistance.

    Kindly refrain from submitting a support request unless you are prepared to engage with our Service Desk staff promptly. Timely communication on your part is crucial for swift issue resolution, and your cooperation greatly facilitates this process. Thank you for your understanding and collaboration.

    DESCRIPTION OF PRIORITY LEVELS

    Low: A service request that does not require immediate attention or involves long range planning or an inquiry about the software or requests for information.

    Medium: A general service request or problem is a normal issue that can be handled within a reasonable time frame. It may affect some functionality, performance, or usability of the web site, but does not prevent its operation.

    High: This is an issue that requires immediate attention. This would be an issue that affects the entire web site, such as the site being inaccessible, malfunctioning, or displaying incorrect information to the users.

    TICKET PRIORITY LEVEL
    AFFILIATE INFORMATION
    (555) 555-5555
    Contact Method
    YOUR QUESTION/S

    Submitting this form will generate a support ticket for the SHRM Affiliate Website Program Help Desk and will be assigned to a team member to assist you.

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